By default, you'll see the unassigned work orders tab whenever you first come to the work order dashboard. If you need some help with assigning work orders, check out our Assigning Work Orders article. This includes a section on how to turn on Auto Assign.
The unassigned tab includes six columns.
- Work Order Category
- Location
- Resident
- Status
- Comments
- Submitted
Work Order Category
This column shows the subcategory on top, with the broader category underneath it. If you tap on the subcategory name, the work order popup will appear. If you sort the rows by this column, it will list the subcategory names from A to Z or vice versa.
Location
This column includes the property name and unit number. If the work order is for the property in general, it just shows the property name. If you tap on the location name, AppWork will redirect you to the unit information page. If you sort the rows by this column, it will list the units starting with "A" first (ascending order). If you tap the column title again, AppWork first shows the property work orders (without a unit) and then starts from "Z" (descending order).
Tip: Be careful when using the browser's back button in this scenario. Once you are on the unit information page, you will have an option to see all units. If you go "back" via the browser, the work order dashboard will be totally reset. If you were on the Assigned tab, you'll find yourself back on the Unassigned tab. Also, if you were on the second or third page, you would find yourself back on the first page.
Resident
This column lists the resident's name or marks the work order as belonging to the property. If you tap on the resident's name, then AppWork will take you to the resident's personal information page. The same warning from above applies here. If you sort the rows by this column, AppWork first shows the residents in ascending alphabetical order and then shows the residents in descending alphabetical order.
Status
This column shows one of three statuses: regular, emergency, and code violation. If you tap on a status, nothing will happen (even though the cursor becomes a pointing hand, this is not a link of any sort).
If you select the column header, AppWork will sort the rows alphabetically by the status name. If the work order doesn't have a status, it will appear on top after the first tap, followed by "code violation," "emergency," and "regular". If you tap on the column header again it will show the opposite. 
Comments
This column shows a snippet of the most recent comment and the total number of comments on the work order. If you tap on the comment, the work order popup appears (the same as with the subcategory name).
If you sort the rows by this column, it will display work orders with zero comments on top (ascending). If you tap the header title again, it will show the work orders with the most comments (descending).
Once the work order details appear, you will be able to see and read all the comments in full.
Submitted
This column indicates when the work order was submitted in hours, days, or months. If you tap on the number of days inside the row, the work order popup will appear (as it does for comments and the subcategory).
If you sort by this column, it will first show you from oldest to newest. If you tap the column title again, it will show you from newest to oldest. 
Bulk Assignment and Cancelation
If needed you can select multiple unassigned work orders at the same time. If you tap on the checkbox next to the column's title, every work order currently showing will get selected.
Also, you can select multiple unassigned work orders by checking the box on each row, one by one.
After you select more than one work order, three new buttons appear in the top right corner of the table:
Tap on a button to bulk assign or bulk cancel the selected work orders.