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Single Make Ready Overview

When you tap a make ready task on the home screen, it will open a new view:

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Tips & Tricks: within the make ready view, you can swipe right to see the next task in your queue, or you can swipe left to return to the home screen.

Action Buttons

Each make ready task has four action buttons (press on the "+" to see the other three buttons):

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  • Complete make ready task
  • Withdraw from the make ready task
  • Mark the task as needing parts
  • Mark as "no access" for times when you arrive at the unit but cannot enter. 

Learn more about the action buttons.

More Info

If you tap the "More Info" link, you will see "Unit Information."

If you tap on "Unit Information" you will see more information about that unit: 

  • Alarm Code
  • Unit Size
  • Floorplan Name
  • Pets Allowed
  • SMS Updates (allowed)
  • Entry Allowed

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Make Ready Timeline

AppWork's timeline provides a detailed history of the make ready task. Every entry has a date and timestamp. The creates a comprehensive documentation of turnovers with real-time notes, plus images from admins and technicians.

Entries include: 

  • When the make ready task was created and who created it
  • When the make ready task was assigned, and who assigned it
  • If the assignment is rejected or revoked, who did it, and why
  • If the make ready task was marked as needing parts
  • If the make ready task is marked as no access
  • If the make ready task is reassigned
  • Any comments, photos, or videos added to the make ready task
  • If any comment or photo is edited (plus a history showing the edits)

The mobile technician app automatically syncs make ready task timelines with the admin portal in real time, so the technician and supervisor stay current and aware.

Add a Comment, Photo, or Video

Underneath the timeline is an input field that allows you to add comments, photos, and videos. 

When adding a comment, you can mention another team member or the resident by using the "@" symbol. As soon as you type "@" into the comment field, a list of possible people to mention will automatically appear.

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You can upload multiple photos and videos at the same time, and view all photos inside an image gallery.