Integrating with Yardi
Information We Need
AppWork needs the following information provided. You can also send us the "About" information from Yardi. Go to Yardi Administration, then choose Administration and “About.”
- Webserver:
- Database:
- Database Caption (Should be “LIVE” version)
- Platform:
- URL:
In the Yardi App
You will need to provide a Unique Interface User ID and Password for the AppWork integration. We recommended the username "AppWork Maint".
To create this ID, you must have a high administrative status like Super. Also, you have to create the ID on a “Live” account.
The AppWork user needs access to “Service Requests.”
First, add the properties you want to integrate. Then, create a new user with the following email: yosefg@appworkco.com
In the Service Request Configuration add the following:
- Name: AppWork Maintenance
- Code: apprent
Make sure we have “Read” access for the File Extensions Export Permissions.
Add Each Property individually. After adding the property go to Functions.
In the Interface Configuration add AppRent Maintenance (for the Vendor Name).
Work Order Categories
If using the AppWork/Yardi integration, you must enter the following work order categories in Yardi to ensure all work orders properly sync from AppWork to Yardi:
- Dishwasher Issue
- Oven Issue
- Trash Disposal Issue
- Washing Machine Issue
- Dryer Issue
- Microwave Issue
- Refrigerator Issue
- Light bulb out
- Light fixture broken
- Outlet not working
- No Power
- Breaker Issue
- Lighting
- Broken/Missing Siding
- Broken/Missing Gutters
- Carpet Cleaning
- Carpet Damaged
- Floor Tiles Damaged
- Damaged Plank Flooring
- Locked Out
- Paint Needed
- Drywall Repairs
- Broken Doorknob
- Kitchen Cabinet Damaged
- Kitchen Exhaust Not Working
- Roof Leak
- No A/C
- No Heat
- AC Vent Broken
- Need New AC Filter
- Thermostat Broken
- Ceiling Fan Not Working
- Mice
- Ants
- Bedbugs
- Flies
- Roaches
- No Water
- Leaking Pipe
- Drainage Issue
- Toilet Clogged
- Kitchen Faucet Broken
- Bathroom Faucet Broken
- Toilet Tank Broken/Leaking
- Broken Showerhead
- Pool
- Grounds
- Clubhouse
- Other (Please See Notes)
- Reno (Please See Notes)
- Inspection
- City Code Violation
- Exterior Lighting
- Smoke Detector Issues
- Window Guards Missing/Broken
- Window Blinds Damaged
- Assumed Mold
- Exterior Door Damaged
- Interior Door Damage
- Closet Door Damage
- Window Broken